Crisis Behavior Tech

Program Description:   

The Neurodevelopmental Services program uses the power of interpersonal neurobiology, trauma-informed care, and neurodiversity-affirming practices to provide treatment, training, and research with neurodivergent and disabled communities.   

Our goal is to impact neurodivergent and disabled communities by providing local and global treatment, training, and research that celebrates and honors their unique contributions. We work to promote a world in which resilient, self-determined individuals are supported by authentic, compassionate, and connected communities.   

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.   

Compensation We Offer

•  The initial compensation for this position ranges from $21.86-$26.89 per hour.
•  Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
•  The salary may also vary if you reside in a different location than the location posted. 
•  7.5% Bilingual Differential for qualified positions
•  $1,500 hiring incentive payout after 30 days and 6 months! 
  • must meet company policy eligibility requirements.

Benefits We Offer

•  Benefits eligibility starts on day ONE! 
•  We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!   
•  Employer Paid Long-Term Disability & Basic Life Insurance
•  401K Employer Match up to 4%
•  Competitive Time Off Plans (may vary by employment status)
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency. Under the direct supervision of clinical program management team, provides crisis stabilization services (including positive behavior supports and intervention strategies) to neurodivergent individuals (e.g., autism, intellectual/developmental disabilities, and/or other behavioral health diagnoses) and their caregivers. Works collaboratively with multidisciplinary team and implements clinical treatment and behavior support plans. Works with individuals and/or caregivers in a variety of settings including homes, schools, community, and other environments.

RESPONSIBILITIES AND DUTIES

Clinical

1. Under supervision of the multidisciplinary clinical program management team (e.g., BCBA, SLP, LMFT, LCSW, Licensed Clinical Psychologist, Behavior Program Coordinator), provide direct individual and group behavioral health services to assigned clients, consistent with service plans.. 
2. Assist crisis stabilization and educational services teams to successfully address clients in crisis.
3. Assist with de-escalation, stabilization, and development of a plan to access needed services such as psychiatry, outpatient therapy, and community services and supports.
4. Identify behavioral triggers and suggests environmental modifications to support positive behavioral change.
5. Integrate feedback from clinical supervisors to deliver effective quality clinical services that meet fidelity measures of implementation. 
6. Record data, including video, for all treatment goals utilizing electronic data collection systems to support client outcomes and ensure staff treatment fidelity. 
7. Model, teach, reinforce, and implement positive behavioral interventions and skill development plans with individuals, caregivers, and natural support network. 
8. Assist supervisors with plan development (e.g., report development, progress summary) and assessment tasks.
9. Assist teams in developing program materials (e.g., lesson plans, visual schedules, social stories, etc.) to develop individualized, strength-based strategies and interventions that will result in positive behavior change.
10. Actively participate in supervision, team meetings, in-service, client progress meetings, and other key meetings as assigned. 
11. Proactively identify potential conflicts; clearly communicate with clinical supervisor on client-related services (e.g., barriers to implementation, lack of caregiver participation, etc.) within 24 hours. 
12. Ensure effective coordination of services for individuals and caregivers with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers.

Administrative

1. Manage time effectively. Meet agency timelines for clinical documentation, compliance trainings, assigned project deadlines, submission of timecards, and respond to phone calls and emails.
2. Follow weekly schedule for client and administrative services assigned by administrative supervisor and scheduling team. Deliver services on flexible schedule based on client need while meeting productivity expectations. 
3. Proactively communicate schedule changes, including part-time hours, vacation or sick time.
4. Engage in solution-focused communication and help maintain a positive work environment.
5. Implement strong organizational skills to support client outcomes and manage daily tasks. 
6. Stand-by or quick response to crisis

Other Duties and Responsibilities

1. Driving to appointments with clients and their families or other key contacts.
2. Physical interactions with children of variable ages such as but not limited to games, sports, and other activities.
3. Other responsibilities, as assigned, to support department and business needs.

Core Abilities

• Ability to work in a fast-paced high-energy and changing environment, multi-tasking and deadline oriented
• Problem solve complex, multifaceted, and potentially emotionally charged situations
• Successfully manage conflict in solution-focused manner
• Strong organizational, communication, and task prioritization skills
• Exceptional attention to detail and accuracy
• Initiative to plan and organize
• Engage and work with caregivers as partners, recognizing and respecting diverse ethnic and cultural differences and preferences.
• Enlist the help and investment of individuals and community resources to meet the needs of program caregivers.

JOB SPECIFIC COMPETENCIES

• Continuous Quality Improvement and Continuous Learning

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• High school diploma (Bachelor's degree preferred)
• Two (2) years experience required
• One (1) year experience working with neurodivergent individuals (i.e.,autism, intellectual/developmental disabilities or other behavioral health diagnoses) .
• Registered Behavior Technician certification from the Behavior Analyst Certification Board preferred
• Bilingual in Spanish preferred